Client names withheld for privacy. Detailed references available on request to qualified prospects. Every engagement below is active and ongoing.
A 150-bed residential facility was juggling four IT-adjacent vendors: helpdesk, M365, backups, and a regional networking shop. Tickets were lost between vendors. Staff didn't know who to call. PrecipiceTechnology consolidated everything under one managed agreement.
Multiple vendors, multiple invoices, no clear ownership when issues spanned more than one system. Frequent outages during admissions intake.
Ticket volume reduced by an estimated 60% within twelve months. Single point of contact. Predictable monthly IT expense for the first time since opening.
An outpatient clinical operation expanding from one to three sites needed a coherent network, identity, and device strategy without losing clinical hours during cutover. Existing infrastructure was a patchwork of consumer-grade equipment.
No centralized identity, inconsistent network gear across sites, no documented disaster recovery posture. Couldn't onboard new clinicians efficiently.
Zero clinical hours lost during cutover. New clinician onboarding reduced from days to under an hour. Documented posture suitable for upcoming compliance audit.
A nonprofit supporting families affected by addiction was running on four disconnected spreadsheets and a shared Gmail inbox. Donor stewardship was reactive. Grant reporting consumed weeks. Board reporting was inconsistent.
No source of truth for donor data, programmatic outcomes, or grant deliverables. Staff spending more time on data than on mission.
Four spreadsheets consolidated into one source of truth. Approximately 12 hours per week reclaimed across the staff. Grant reporting cycle reduced from weeks to days.
A networking-hardware distributor selling to homes and small businesses needed real IT scaffolding behind a growing operation, inventory, vendor portals, e-commerce, and staff endpoints without standing up an internal IT team.
Inventory living in spreadsheets. Vendor portals shared via group credentials. No managed endpoints. Limited security posture.
Operational backbone ready for the team to scale. Security posture defensible to enterprise customers and partners.
We start with a free 30-minute audit. References from any of the engagements above available on request.
